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Customer Service

Sembcorp Siza Water offers our customers professional and efficient means to contact us. Our friendly staff are able to assist you either via the call centre or by receiving you in person to help resolve your queries at either our Ballito or Shakaskraal offices. 

We are able to assist our customers with all queries and matters related to our services from accounts queries, payments, applications and other related services. 


Our office hours : 

Monday to Friday – 8h00 to 16h00
(Cashier Closes at 15h30)
Reypark House, Reys Place, Avondale, Ballito
Customer Care Line–  032 - 946 7200


Monday to Friday – 9h00 to 15h00

Shop 3, Ushaka Square, Old Main Road, Shakaskraal

(Lunch from 12h00 to 12h30)






Water Saving Tips


Payment Methods